Right of withdrawal

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Right of withdrawal
The customer has the right to place an order within 7 working days for customers from Austria or 14 days
To withdraw working days for customers from abroad after receipt of the goods.
1. The order will only become effective if it is not revoked within 7 working days for customers from Austria or 14 working days for customers from Germany after receipt of the delivery of goods. The period only begins with receipt of the delivery of goods.
2. The timely return of the delivery of goods to us within this period is sufficient for compliance with the withdrawal period.
3. In the event of withdrawal, we are obliged to reimburse payments already made for the delivery of goods.
4. In the event of withdrawal, you are obliged to return the goods received at your own expense.
5. The purchaser is obliged to pay compensation if the goods have deteriorated, lost or if it is impossible to return the goods and the purchaser is responsible for these circumstances, ie in the event of willful intent or negligence.
6. The goods must be returned unused and in new condition, enclosing the original invoice.
7. The right of withdrawal does not apply to hygiene articles and articles that are used in the intimate area, as well as ointments and oils, provided these are no longer in their original packaging.