The web portal is used to advertise and sell our goods and services and to present our company
§ 1 scope
Our sales conditions apply exclusively. Conditions of the customer that deviate from our conditions of sale are not valid.
§ 2 Conclusion of the contract
The order is binding. We can choose to accept them within 2 weeks either by sending the goods or by confirming the order.
§ 3 right of withdrawal
The customer has the right to place an order within 7 working days for customers from Austria or 14 days
To withdraw working days for customers from abroad after receipt of the goods.
1. The order will only become effective if it is not revoked within 7 working days for customers from Austria or 14 working days for customers from Germany after receipt of the delivery of goods. The period only begins with receipt of the delivery of goods.
2. The timely return of the delivery of goods to us within this period is sufficient for compliance with the withdrawal period.
3. In the event of withdrawal, we are obliged to reimburse payments already made for the delivery of goods.
4. In the event of withdrawal, you are obliged to return the goods received at your own expense.
5. The purchaser is obliged to pay compensation if the goods have deteriorated, lost or if it is impossible to return the goods and the purchaser is responsible for these circumstances, ie in the event of willful intent or negligence.
6. The goods must be returned unused and in new condition, enclosing the original invoice.
7. The right of withdrawal does not apply to hygiene articles and articles that are used in the intimate area, as well as ointments and oils, provided these are no longer in their original packaging.
§ 4 Price / product change and delivery reservation
The current prices including taxes plus the stated shipping costs apply. We hold the right for pricechanges. We reserve the right not to accept orders for goods from customers and not to execute them if they are not available. In this case, we will notify you immediately and reimburse you for the payment you have made.
§ 5 Payment and Delivery
We deliver against payment or cash on delivery plus the shipping costs stated on the order carriers. The dispatch of the goods, including the appropriate insurance, to the delivery address given by the customer is carried out on behalf of and for the account of the customer. When the goods are handed over to the forwarding agent, freight carrier or Österreichische Post AG, the risk of loss and damage is transferred to the customer.
We endeavor to meet the delivery dates announced by us as far as possible. Delivery dates are not guaranteed, even if we have confirmed them. Delivery difficulties due to circumstances for which we are not responsible, including any delivery delays on the part of our suppliers, entitle us to extend the delivery time or to withdraw from the contract. Claims for compensation by the customer due to late delivery or non-delivery are excluded in any case.
§ 6 retention of title
We reserve title to the delivered goods until the purchase price has been paid in full.
§ 7 Warranty
The statutory warranty period applies. The same period also applies to claims for compensation for consequential damage caused by a defect, provided that no claims are asserted from tortious acts. Claims for damages for direct and / or indirect damage are excluded, unless we are guilty of willful intent or gross negligence. The original invoice must be submitted to assert warranty and liability claims.
We are only liable for third-party products within the scope of the guarantee provided by the respective manufacturer.
We are not liable for the content of the products we sell or for the admissibility of placing them on the market in the country of the place of delivery requested by the customer. In any case, our liability is limited to twice the amount of the respective order value.
§ 8 shipping costs
The shipping costs stated on the website apply. See also § 5.
§ 9 data protection
We use your order-related data exclusively to process and process your order.
§ 10 Choice of law
Only Austrian law. The application of the UN sales law is excluded.
§ 11 Miscellaneous
We only sell products that comply with Austrian law. Instead of prices, our previously valid sales prices are used. Subject to typesetting and printing errors.